Intelligent Finishing Quality Assessment in the VIEWAPP Service: How an Expert Can Get a Cost Benchmark Faster
Assessing the condition and quality of finishing is one of the most sensitive stages of working with residential properties. It is at this point that discrepancies in results most often arise: different experts may interpret the same property differently, consider various parameters, or use divergent calculation approaches.
At VIEWAPP, this challenge is solved by implementing an intelligent finishing quality assessment tool, which helps the expert quickly obtain a justified cost benchmark without manual calculations. Currently, this option is available for residential properties, with future plans to extend it to different real estate segments.
How Intelligent Assessment Works
After an inspection is completed, the system analyzes the collected photo and video materials and determines the property’s finishing class. It takes into account not only visual indicators but also parameters entered into the system:
- Property region
- Area
- Degree of wear and tear
Based on this data, a benchmark cost is generated, accessible to the expert and other process participants according to their roles.
It is important to note that this is a benchmark. The expert retains full control over the final decision: they can accept the calculation, adjust it in certain aspects, or use it as an additional verification point.
What This Provides in Real-World Work
The main benefit is reducing the time spent on the initial assessment.
The expert no longer needs to:
- Manually determine the finishing class for each property
- Select baseline cost-per-square-meter values for housing
- Account for regional adjustments in calculations
The system does this automatically and displays the result immediately.
This is especially valuable when handling a high volume of requests, where processing speed becomes a critical factor.
The second benefit is the standardization of the approach.
Even with varying levels of expert experience, a unified assessment logic is established. This reduces discrepancies in results and makes decisions more comparable within the company.
The third benefit is additional control.
The benchmark cost allows for quickly identifying situations where the inspection result falls outside the expected range and requires more thorough verification.
Flexibility to Customize for Company Needs
The intelligent assessment is not a "rigid" model — it can be tailored to specific business requirements.
The following options are available:
- Using baseline costs by finishing class, including regional coefficients
- Setting custom values and calculation logic
- Configuring location groups with individual adjustments
- Applying different parameters for various inspection workflows
This allows for incorporating internal company standards and the characteristics of the regions of operation.
How to Integrate the Tool into Current Processes
The feature can be easily integrated into existing inspection workflows without requiring their revision.
For full functionality, it is recommended to:
- Configure fields for total area and room areas
- Set aliases for these fields in the "AI Cost Analysis" section
- Adjust baseline values by finishing class if necessary
- Optionally configure a matrix of location-based adjustments
Even if some data is missing, the expert can manually enter the parameters during the inspection or review process.
A Tool That Works for the Expert
Intelligent finishing quality assessment does not replace the expert or make decisions on their behalf.
It is a convenient tool, always at hand, that helps obtain a cost benchmark faster, reduces the burden of calculations, and enables working within a unified logic across the team.
As a result, the expert spends less time on routine tasks and more time on analysis and making truly meaningful decisions.