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VIEWAPP for Banks: Digital Monitoring of Collateral Objects and Other Use Cases

Digital inspections have traditionally been associated with collateral. Cars, special-purpose machinery, equipment, and real estate have long been the objects of remote photo and video capture when processing loans.

However, practical experience shows that the capabilities of digital inspections are significantly broader.

If a system allows for controlled photo and video capture of an object according to predefined rules, its application is not limited solely to credit processes.

Collateral: From Initial Inspection to Monitoring

Most banks begin implementing digital inspections by checking collateral property before issuing a loan.

This approach reduces the number of on-site visits, accelerates the receipt of information, and ensures a unified standard for capturing objects, regardless of the region. But after the loan is issued, the work with collateral does not end. The condition of real estate can change, equipment can wear out, and machinery can lose liquidity.

Therefore, more and more banks are considering digital inspections as a tool for regular monitoring of collateral property throughout the entire loan term.

When Collateral Is Not the Only Scenario

After implementing the platform, banks begin to find other uses for it.

One recent case involves monitoring the condition of offices. Using digital scenarios, employees capture signage, entrance areas, customer zones, and other elements that help ensure compliance with corporate standards across the regional network.

A similar approach can be used to monitor ATMs and self-service devices. The bank receives up-to-date information about the condition of the equipment, the presence of damage, the quality of placement, and the accessibility of the devices for customers.

In essence, a digital inspection allows for remote control of any assets distributed across regions, without the need to organize regular on-site checks.

Why This Is Convenient

For large banks, one of the main challenges is obtaining comparable information from different regions.

When data arrives via email, messengers, or free-form reports, the quality of materials inevitably varies.

A digital scenario solves this problem. All participants work according to uniform rules, and the bank receives standardized materials regardless of who conducted the inspection or where the object is located.

This simplifies control, speeds up analysis, and makes it possible to scale processes without increasing the workload on employees.

What the Bank Gains

Today, VIEWAPP is used not only for collateral.

The monitoring of collateral assets, offices, ATMs, and other infrastructure objects shows that digital inspections are a universal tool for remote control.

As a result, the bank gains a unified approach to data collection, process transparency, and the ability to quickly monitor distributed assets regardless of their location. This, in turn, results in significant savings on off-site costs.