What questions do leasing companies have about using VIEWAPP?
When a leasing company first considers switching to digital inspections, it is typically interested not only in the process of photographing assets itself, but also in other practical aspects of implementation, reliability, and the legal significance of the data obtained.
Experience in communicating with leasing companies shows that most questions recur regardless of region, business size, or the type of assets being financed. Managers, collateral specialists, security services, and IT departments want to understand how well the new technology will fit into existing processes and whether it can genuinely improve the quality of asset control.
The first question heard at almost every meeting concerns integration with internal company systems.
Many lessors already have all their business processes built around external or corporate platforms. Therefore, it is important that digital inspections do not create a separate workflow loop and do not require duplicate data entry. Companies are interested in whether it is possible to automatically create inspection assignments, transfer information about the asset, receive results back into their system, and use them in further work without manual processing.
The answer to this question is positive. VIEWAPP provides a ready-made API and integration mechanisms that allow inspections to be created from corporate systems and results to be automatically received back. In practice, many clients first launch a pilot project without integration, and after testing the scenarios, they connect automated data exchange with external or other internal platforms.
The next block of questions relates to asset types.
Leasing companies work not only with passenger cars. Their portfolios may include trucks, special-purpose machinery, production equipment, agricultural machinery, real estate, and even complex production facilities. Therefore, potential clients are interested in whether one system can be used for different types of assets and how flexibly inspection scenarios can be configured.
Here, VIEWAPP is also not limited to any single type of asset. Using the scenario builder, it is possible to create inspections for virtually any asset — from passenger cars and special-purpose machinery to industrial equipment, real estate, and production lines.
Special attention is paid to photograph quality.
In practice, one of the main problems in the leasing business is that employees, suppliers, or lessees send photographs in arbitrary formats. Pictures may be taken from the wrong angle, may not contain important elements of the asset, or may not allow its condition to be assessed at all.
Therefore, lessors are interested in whether the system can set a clear shooting scenario, prompt the user about the required angles, and establish a uniform inspection standard regardless of who performs the shooting.
It is precisely to solve this problem that VIEWAPP uses step-by-step scenarios with mandatory photographs, hints, and verification actions. Moreover, the system can automatically prompt the user if a photograph is taken from the wrong angle. As a result, all participants in the process receive a uniform set of materials that is convenient for assessing assets, for security service operations, or for interaction with banks and insurance companies.
An equally important question concerns operation without an internet connection.
Equipment is often located in remote areas, on construction sites, at mining fields, agricultural facilities, or production sites where mobile communication is unstable or completely absent. Therefore, leasing companies check in advance whether the user will be able to conduct an inspection without the internet and what will happen to the materials after shooting is completed.
For such cases, VIEWAPP supports full offline operation. It is enough to receive the inspection assignment once while internet access is available, after which the user can perform the shooting even with no connectivity at all. All data is stored on the device and automatically transmitted to the server as soon as internet access becomes available.
The topic of fraud protection generates great interest.
For a leasing company, it is not enough simply to receive photographs. It is necessary to understand that this specific asset was indeed at the specified location and was photographed at a particular point in time.
Therefore, specialists ask questions about:
- coordinate verification,
- protection against uploading pre-existing files,
- detection of photographs taken from screens of other devices,
- recording of the shooting route,
- and authenticity control of materials.
This becomes especially relevant when monitoring active contracts and dealing with problematic arrears.
VIEWAPP addresses this task comprehensively. The system records coordinates throughout the entire inspection, saves the user's movement route, detects attempts to spoof geolocation, identifies photographs of screens of other devices, and verifies file integrity. If suspicious activity is detected, the specialist receives a corresponding notification and can request a repeat inspection or conduct additional verification.
Many companies separately inquire about the possibility of monitoring the asset's condition after it has been transferred to the client.
If the asset is usually well documented at the transaction closing stage, after several years the situation may be completely different. Questions arise about the equipment's condition, its actual location, and its operational status.
In such cases, digital inspections allow not only for confirming the asset's presence but also for checking its current condition. The scenario can include video recordings of engine starts, equipment operation, machine movement, or other actions that confirm the asset's working order.
Another important topic is the legal significance of the results.
Leasing companies want to understand whether inspection materials can be used in dispute resolution, in interactions with banks, auditors, tax authorities, and courts.
Therefore, they are interested in what data is recorded during the inspection, how the inspection report is generated, whether an electronic signature can be used, and how the identity of the user who performed the shooting is confirmed.
At the end of each inspection, VIEWAPP automatically generates a report containing photographs, videos, completed data, the date, time, and coordinates of the inspection. If necessary, the document can be signed with a simple electronic signature directly through the mobile application, which further strengthens the evidentiary value.
The data storage issue is also addressed separately.
Leasing is a long-term business, and information about an asset may be needed several years after the inspection. Companies clarify the data retention periods, the possibility of exporting archives, obtaining reports, and preserving the evidentiary basis for future use.
All materials are stored on VIEWAPP servers throughout the entire period of cooperation. At the same time, the company can at any time download a photo archive, an inspection report, or a complete set of materials for its own storage. This approach simultaneously ensures data preservation and the client's independence.
IT departments traditionally ask questions about the complexity of implementation.
Managers are interested in whether a lengthy automation project will be required, how long the launch takes, what resources the company needs to allocate, and how actively VIEWAPP employees participate in process configuration.
In practice, the launch usually begins with testing ready-made scenarios and adapting them to specific business processes. After that, employee training is conducted and system operation begins. In most cases, the period from the first introduction to the service to the start of full‑scale operation is about one month.
Finally, almost every leasing company asks a question about cost‑effectiveness.
Management wants to understand what is more profitable: expanding the staff of field inspectors or using a digital format. This is especially relevant for regional companies that need to control assets in different cities and localities.
It is here that digital inspections show their maximum efficiency. Instead of arranging site visits, business trips, and engaging contractors, the company gains a standardised asset control tool that allows it to promptly obtain reliable information about the asset's condition regardless of its location. Our clients, after several months of using the VIEWAPP service, move the majority of their inspections (50% and above) to a remote, no‑site‑visit format; accordingly, this means savings on travel expenses.
Our experience shows that after the first pilot projects, most initial questions are resolved at the stage of actual use. Employees gain a standardised control tool, security services obtain additional verification mechanisms, and management receives the ability to quickly obtain reliable information about the condition and location of leased assets without having to arrange another site visit.