The process of conducting inspections is widespread in companies. Inspections and verifications are needed to fulfill very important tasks, for example, in insurance, inspections are used when accepting objects for insurance, as well as when handling claims. Leasing and banking companies use inspections to control and monitor the condition of pledged and leased property and so on. Important decisions are made on the basis of the inspections, which can then have various consequences if the results of the inspections can be falsified by fraudsters.

To understand the scale of the problem, let's take a look at some statistics. For example Insurance fraud remains a significant issue in Europe, with detected and undetected fraud costing European insurers and honest customers approximately €13 billion annually. This widespread fraud results in higher premiums and financial losses across the industry(Insurance Europe). While the problem persists, insurers are actively combating fraud through advanced technology, data analytics, and cooperation with law enforcement agencies.

In 2023, European insurers continued to face challenges with fraud, particularly with the evolving methods used by fraudsters, including cyber-enabled and identity fraud. The European Insurance and Occupational Pensions Authority (EIOPA) consistently reports on the state of the industry, including the impacts of fraud, underscoring the importance of continued vigilance and innovation in fraud prevention strategies(EIOPA).

VIEWAPP's digital inspection platform prioritises protecting against manipulation of inspection results. VIEWAPP protects photo and video materials in a variety of ways, preventing GPS data from being tampered with and ensuring the authenticity of the images and filming.

Every day our team of experts faces new challenges, uncovering yet another fraudulent trick and finding reliable ways to stop the manipulations of attackers.

Let's take a closer look at a specific case and how it could have ended without VIEWAPP's anti-fraud protection. Somebody A. decided to receive the next tranche for the construction of a house after the Foundation stage. The inspection company issuing the financing uses VIEWAPP digital inspections, which are performed by the borrowers themselves - this allows for full automation of the inspections by end users rather than by the company's specialists.

As a result of the manipulations made by A. we got the following picture:

• Instead of 1 digital inspection of the foundation of his house, A. made 3 different inspections of three different foundations, which was perfectly distinguishable both by tracking and photo-video

• In all the inspections the necessary video step was made with a big gap in time and distance from the place of the current inspection, which is also a sign that data substitution is taking place.

Of course, this individual will not receive any next tranche, and the company will not receive damage for the amount of 2 tranche, which can be pretty much. And this is only an isolated case, but in fact there are many, especially in insurance.

The problem of fraud in digital inspections is a serious challenge for various industries, as evidenced by the impressive figures of claims filed and financial losses. The VIEWAPP platform, by providing reliable protection against data manipulation and forgery, plays a key role in preventing fraudulent schemes, minimising risks and protecting the interests of companies.